Finally know which marketing is actually filling your schedule.
Practice Growth Co connects healthcare marketing data with the outcomes your practice cares about. We bring campaigns, inquiries, appointments, and available patient records into a clearer view of what is working and where to invest next. Cash-pay and specialty medical practices, including plastic surgery, med spas, functional medicine, concierge and DPC, and insurance-based specialty care.
Meta · AwarenessGoogle · ProcedureOrganic · BrandedBooked
The work in practice
See the work and results behind our approach.
Explore the existing engagements below to see what changed, what was measured, and how the work supported the practice's goals.
Spine Surgery · Google Ads + Attribution
United States
How a spine surgery practice produced $646,289 in attributable revenue at 12:1 ROI in 12 months.
Attributable Revenue
$646,289
Return on Ad Spend
12:1
Intent Structure
3 tiers
Spine surgery practice, 12 months of Google Ads; revenue attribution from keyword to surgical case was built before optimization, as part of a program that also rebuilt the campaign structure and landing pages.
How a multi-location plastic surgery group increased qualified consultations by 510% in six months.
Qualified Consultations
+510%
Return on Ad Spend
7.0×
Cost per Consultation
−42%
Four-location plastic surgery group, six months at the same ad budget of about $28,000 a month; mixed program: Google and Meta, procedure landing pages, and server-side conversion tracking connected to booked consultations.
How a national GLP-1 telehealth practice generated 200+ new patients at $22 CPL in 60 days.
New Patients
200+
Cost Per Lead
$22
Return on Ad Spend
8:1
National GLP-1 telehealth practice, 60 days on Google Ads; conversion tracking tied to consultation form completions was part of a program that also included LegitScript certification, intent-tiered campaigns, and a rebuilt landing page.
A marketing report can show activity without explaining what it means for the practice. Which sources bring appropriate patients? Where do inquiries stop progressing? Which service or location has room for more demand?
We organize measurement around those decisions. The work connects the data the systems can support, keeps outcome definitions clear, and shows where a gap limits what can be concluded.
Wrong Outcome
Most healthcare campaigns optimize toward the wrong outcome.
When the only data available is form fills and call volume, that's what gets optimized. Campaigns generating lots of form fills get more budget. Campaigns generating fewer form fills get cut. Blended reporting makes it worse, because branded searches from patients who already know the practice pull the average cost per lead down; branded vs. non-branded keywords in healthcare Google Ads shows how that distorts the data.
The problem: form fills and calls include a high percentage of inquiries from people who were never going to become patients, wrong insurance type, wrong financial profile, not a procedure candidate, already booked elsewhere. For most specialty practices, 40 to 70% of incoming inquiries don't convert to consultations, which is why your CPL is not your patient acquisition cost. Campaigns optimized toward inquiry volume are being tuned to generate the wrong signal, and that bias compounds over time as the algorithm learns from bad data.
The practices that build effective, scalable marketing programs are the ones that can connect ad spend to actual booked, attended consultations, and eventually to procedure revenue. Once that visibility is in place, every campaign decision changes. Tying conversion tracking to consultation form completions instead of micro-conversions is part of how a GLP-1 telehealth practice reached 200+ new patients in 60 days at an 8:1 return on ad spend.
If you can't answer 'cost per booked consultation by procedure and channel,' your campaigns are being optimized toward a signal that doesn't reflect the outcome you're paying for.
The Tracking Gap
Most healthcare ad accounts can't see past the form fill.
If reporting stops at form submissions, the campaigns are being optimized toward a signal that doesn't reflect what's actually happening inside the practice.
What most agencies track
Visibility stops at the form fill.
Tracking gap
01Impression
02Click
03Form fillStops here
04Booked consult
05Attended consult
06Patient revenue
Campaigns get optimized toward form fills, most of which never become booked, attended consultations.
What we track
Full funnel, click to clinical revenue.
Closed loop
01Impression
02Click
03Form fill
04Booked consult
05Attended consult
06Patient revenueAttributed
Server-side conversion imports, call tracking, and CRM event mapping tie every consult back to the keyword that drove it.
Patient Revenue Visibility
How healthcare marketing actually connects to revenue.
From ad click to procedure revenue, every stage tracked, every consultation attributed. The point isn't more data. It's clarity about what's producing patients.
Patient revenue visibility
Marketing connected to revenue, end to end
Tracked end to end
01
Ad click
Campaign · channel · keyword
Tracked
02
Landing page
Procedure · location · session
Tracked
03
Lead
Form · call · source attributed
Tracked
04
Booked consult
Scheduled · attributed · qualified
Tracked
05
Attended consult
Show rate · provider · location
Tracked
06
Procedure revenue
Outcome · revenue · LTV
Tracked
Click → revenue · attributed end to end
Business Visibility
What healthcare practices should actually be measuring.
The questions that matter for a specialty practice aren't about clicks or impressions. They're about which campaigns produce real patients, which procedures drive revenue, and where capacity is actually constrained.
Which campaigns produce booked consultations?
Not which campaigns generate the most form fills, which campaigns produce inquiries that actually become scheduled consultations. The answer is rarely the same.
Which procedures generate the strongest ROI?
Channel-level reporting tells you Google Ads is working. Procedure-level reporting tells you which specific procedures are profitable to scale, and which ones aren't worth the spend.
Which lead sources produce patients who actually show up?
Show rate varies dramatically by source. Some campaigns produce booked consultations that attend and convert. Others produce booked consultations that disappear. We make that visible.
Which providers are capacity constrained?
Provider utilization is a marketing input. When schedules are full, ad spend should shift away from those providers. When schedules have openings, marketing should fill them.
Which locations are underperforming?
Multi-location practices need location-level visibility. Without it, ad spend gets distributed evenly across offices that perform very differently, and the underperformer drags blended ROI down.
Which channels are wasting spend?
Every channel produces some inquiries that go nowhere. The question is which channels produce the highest share of patients-that-don't-become-patients, and how much that's costing each month.
Better Decisions
Better visibility changes how practices grow.
When healthcare marketing becomes measurable beyond the form fill, practices make better growth decisions. We've laid out the five-layer healthcare tracking stack we set up in detail.
Marketing budgets become easier to allocate. Expansion decisions become less risky. Providers can forecast capacity more accurately. Leadership gains confidence in where revenue is actually coming from, instead of relying on assumptions, agency reports, or disconnected lead counts.
The result isn't more reporting. It's the ability to scale the right channels, fix the wrong ones, and grow the practice with conviction instead of guesswork.
Results
What this looks like across a 14-provider orthopedic group.
Orthopedic Surgery · 14-Provider Group
How a 14-provider orthopedic group built 120+ monthly consultations and fully absorbed 3 new providers in 8 months.
The practice was adding surgeons faster than referrals could consistently fill schedules. We implemented SEO, Google Ads, landing pages, and conversion tracking tied to booked consultations. Within 8 months, the practice was consistently generating enough patient demand to support the expanded provider team.
We connect campaign activity with bookings and patient outcomes so you can decide where to invest.
One strategy for your practice. Room to do the work.
We work month to month on a flat retainer, with one strategy built around your practice. When a campaign needs a new message, a landing page needs another test, or the offer needs to change, that is part of improving the work, not another hourly invoice.
Your advertising accounts stay in your name. Your proposal explains the agency retainer and advertising spend separately, along with the priorities we are taking responsibility for.
FAQs
Questions about healthcare analytics & tracking.
We review the marketing, scheduling, CRM, and other relevant systems already in use, then identify the connections they support. We explain any limits rather than assume every platform provides the same data. Some scheduling integrations are straightforward; others have limitations or require custom API work, which we assess during intake.
We start by identifying what works, what is missing, and which gaps most affect decisions. The plan can improve measurement in stages while keeping existing working paths intact. The 14-provider orthopedic group featured on this page had tracking that was almost entirely absent at intake; call, form, and booking tracking went in during month one as part of a program that also included SEO, Google Ads, and Google Business Profile work, and monthly qualified consultations reached 120+, up from about 35, within eight months.
A New York plastic surgery practice nearly doubled its surgeries while accepting fewer leads and a higher cost per lead. Its consult-to-surgery rate rose from 20 to 30% to about 50%, according to the practice. We use that same distinction in reporting: inquiries, booked consultations, attended consultations, and patients are separate stages. We optimize toward the stage that shows the practice is growing. On the Google Ads side, what your cost per lead is actually telling you covers the same gap.
We state the outcome being counted, the period, and the costs included. Advertising-only cost and total marketing acquisition cost are different views and should be labeled accordingly. The GLP-1 telehealth case above, for example, reports a $22 cost per lead and 200+ new patients over 60 days as separate figures, because a lead and a new patient are different outcomes. Our guide to patient acquisition cost from Google Ads walks through what to track and why cost per lead misleads.
No. Attributed revenue is revenue connected to the measured activity. Profit also depends on the practice's costs, and return on ad spend uses advertising spend as its denominator. In the spine surgery case above, $646,289 is attributable revenue over 12 months and 12:1 is return on ad spend; neither figure is the practice's profit.
Where the underlying records support those distinctions, yes. That view can help connect marketing priorities with available capacity and growth plans. In the multi-location plastic surgery group above, cost per booked consultation was reported by procedure and channel, and consultation volume reached parity across all 4 locations for the first time; tracking was one part of a mixed Google and Meta program.
It depends on the implementation. We use call tracking systems built for healthcare, configured to capture campaign attribution data without storing protected health information. We review every tracking setup against your specific compliance requirements before deployment. This isn't a checkbox; it's a core part of how we configure the system.
A core measurement setup, call tracking, form attribution, and campaign-level reporting, typically takes 2 to 4 weeks to implement correctly. Consultation-level attribution that connects to scheduling data varies based on system complexity and integration availability.
Your next stage of growth
Make your next marketing decision with a clearer picture.
Tell us what you want to grow, what is already in place, and where you need help. We'll discuss the priorities and whether Practice Growth Co is the right team for the work.